Privacy Policy for Sierra Marketing Partners, LLC dba Hardware Store Marketing Experts (HSME)
Last Updated: December 13, 2025
Welcome to Sierra Marketing Partners, LLC, doing business as Hardware Store Marketing Experts (HSME) (https://hsme.co).This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our marketing services.
Information We Collect
Personal Information
- When you contact us through our website, we may collect your name, email address, phone number, and other contact details you provide.
- If you subscribe to our newsletter or download a resource, we collect your email address to send you updates and marketing communications.
Usage Information
- We may collect information such as your IP address, browser type, operating system, and pages you visit.
- Cookies and analytics tools may be used to understand how visitors interact with our site and improve user experience.
How We Use Your Information
Providing Services
Marketing Communications
If you subscribe to our services or join our mailing list, we may send you updates, resources, and offers related to HSME.
You can opt out of these communications at any time by clicking “unsubscribe” or contacting us directly.
Website Improvement
Sharing of Information
Third-Party Service Providers
Client Data Handling
When managing client campaigns, we may securely access or process customer data (e.g., contact lists or email addresses). This data remains the property of the client and is used only for the agreed-upon marketing purposes. We do not sell, trade, or share client data outside the scope of contracted services.
Legal Requirements
Business Transfers
Cookies and Analytics
Cookies
Analytics Tools
AI and Automation Tools
Data Retention
Data Storage
Data Security
Third-Party Links
Children’s Privacy
Your Rights
You may request to access, update, or delete your personal information by contacting us at info@hsme.co.
Client Agreements and Subscriptions
Most of our marketing programs operate under annual service agreements that define deliverables, timelines, and billing schedules.
We securely collect and store client billing and contact information solely for the purpose of fulfilling contractual obligations and providing agreed-upon services.
For programs involving downloadable content or subscription-based access (such as the HSME Content Library):
- Billing information is used for subscription processing and renews automatically each quarter.
- You’ll receive notice 30 days prior to renewal.
- Cancellations require at least 14 days’ notice before the next billing cycle.
- No refunds are issued for downloadable or digital content once access is granted.
Refunds, Cancellations, and Results Disclaimer
All services provided by Sierra Marketing Partners, LLC dba Hardware Store Marketing Experts (HSME) are non-refundable.
Because our work involves time, expertise, and resources dedicated specifically to your business, we do not issue credits, returns, or refunds for services already rendered.
Cancellations for recurring or subscription-based programs must be received at least 14 days prior to the next billing cycle to avoid future charges. Access to downloadable or digital content is non-refundable once it has been delivered or made available.
While HSME is committed to delivering high-quality marketing strategies and measurable insights, we do not guarantee specific results such as sales increases, customer growth, or lead generation outcomes.
Results depend on factors outside our control, including local market conditions, competition, and client participation in marketing activities.
Governing Law
Changes to This Policy
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
📧 info@hsme.co
📍 Sierra Marketing Partners, LLC dba Hardware Store Marketing Experts (HSME)
Hardware Store Marketing Experts (HSME)
Nationwide Service | Based in Arizona
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